Freeship for Orders from 30 USD
Freeship for Orders from 30 USD
Freeship for Orders from 30 USD
Freeship for Orders from 30 USD
Freeship for Orders from 30 USD
Freeship for Orders from 30 USD
Freeship for Orders from 30 USD
Freeship for Orders from 30 USD
Freeship for Orders from 30 USD
Freeship for Orders from 30 USD
Freeship for Orders from 30 USD
Freeship for Orders from 30 USD
Service: support@141store.com
We offer worldwide delivery services, where your item(s) will be carefully packaged and delivered to you within 5-15 business days (excluding pre-order items).
We offer worldwide delivery services, where your item(s) will be carefully packaged and delivered to you within 5-15 business days (excluding pre-order items).
Please be aware that there is a possibility of changes in global shipping conditions, and in extremely rare cases, we may not be able to deliver to certain areas. If this occurs, we will contact you and provide a full refund. Click here for full Shipping Policy.
We offer you a transparent and traceable query channel, making it convenient for you to stay informed about the progress of your order‘s shipment at any time.
Typically, your order goes through processing and shipping stages where we employ various methods to ensure transparency and traceability throughout this process.
Once your payment is successfully processed, we will proceed with the preparation of your order, which will be completed within 3-10 days. During this period, you can inquire about the progress of your order through email or our online customer service. Once your order is prepared and shipped, you will receive a notification email containing your tracking code and a link for tracking the logistics, enabling you to stay updated on the progress of your shipment. Of course, feel free to reach out to us at any time if you would like us to manually assist you with tracking.
We provide secure online payment method powered by Paypal, which is the largest online payment in the world, ensuring that your payment is secure and well-protected.
After proceed to checkout. Fill address details, select check out with Paypal. When login window show up, click "PAY WITH DEBIT OR CREDIT CARD" button.
You can reach out to us for support 24/7, and we will respond as soon as possible. However, please understand that our usual working hours are from 9:00 AM to 6:00 PM (Beijing time) on Mondays to Saturdays. During this time frame, your requests for support will be promptly addressed. If you are located outside of China, you can refer to the following table to determine the most efficient time to contact us.
Time Zone | Prompt response time(Mon-Sat) |
China (UTC+8) | 9:00-18:00 |
Tokyo (UTC+9) | 10:00-19:00 |
Los Angeles (UTC-7) | 18:00-03:00 (Next Day) |
Denver (UTC-6) | 19:00-04:00 (Next Day) |
Chicago (UTC-5) | 20:00-05:00 (Next Day) |
New York (UTC-4) | 21:00-06:00 (Next Day) |
Mexico (UTC-5) | 20:00-05:00 (Next Day) |
London (UTC+1) | 02:00-11:00 |
Moscow (UTC+3) | 05:00-14:00 |
Dubai (UTC+4) | 05:00-14:00 |
Of course, outside of the mentioned time frame, it doesn't imply that we won't respond. Therefore, feel free to reach out to us as we are still available for communication. Feel free to reach out to us at any time support@141store.com via email or by clicking here to get in touch with our online customer service team.
Note
Due to the differences in keyboard switch types, repeated insertion and removal may cause wear on the cross mount of the switch. Even slight wear on the cross can lead to varying degrees of looseness in the keycap.
Therefore, it is important to maintain the cross mount properly. Do not forcibly install keycaps that do not fit the switch size, and avoid using forceful tools to stretch the cross mount of the keycap, as this may cause unnecessary damage.
All the keycaps in our store are compatible with cross-mount switches. However, different manufacturers may have slightly different cross mount sizes. If you encounter issues with fitting the keycap onto the switch, you can soften the keycap by heating the stem (soak the keycap in 60-70°C warm water for 15 seconds, then remove and align it with the switch, or use a hairdryer to blow hot air on the stem for 15 seconds to soften and reshape it).
Most custom keycaps are polished manually one by one. It is difficult to achieve perfection in each keycap, and some may have slight imperfections, scratches, or uneven shine. The polished mirror-like surface of keycaps is the result of multiple processes. If you find minor scratches on the keycap after receiving it, we ask for your understanding.
Multi-layered, multi-color keycaps rely on molds, which are created by sculpting clay or 3D printing the keycap prototype. A silicone mold is then made to cast the final product. For each keycap, the mold must be filled multiple times, and each filling may use a different color. The more colors and intricate the design, the higher the time and cost involved. During production, issues such as bubbles and impurities may arise. The multi-layered production process and its difficulty make resin keycaps among the most expensive to make. Consequently, the prices are also higher.
Zenlessmerch.com enables shipping to the majority of countries and regions worldwide. It is important to note that:
DELIVERY TIME = PROCESSING TIME + SHIPPING TIME
Typically, all orders will be processed within 3 to 7 business days (excluding weekends and holidays). However, please note that for some popular items with limited stock or products that require additional time for production, processing time may extend up to 6 weeks in the worst-case scenario. The aforementioned estimate is provided for reference purposes only and does not imply a specific time guarantee.
We offer two different shipping methods:
The estimated information provided above is for reference only and does not guarantee a specific delivery time. The actual transportation time may vary depending on factors such as flight schedules, cargo schedules, and seasonal conditions. The choice of transport method will not affect the order processing time mentioned earlier. All our items are handled by dedicated colleagues who are professionals in their field. Your items will be meticulously packaged and shipped in sturdy boxes.
click here for full Shipping Policy.
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